Help
Something not working, or a question? Email us at support@olivetbible.com. A real person reads every email, and we usually answer within two business days.
Common questions
How much does Olivet cost?
Reading the whole Bible, the word cards, and your goals and stats are free. Membership opens the full articles and member features for $4.95 a month or $49.99 a year (US prices). Your first month is free on either plan.
How does the free month work?
When you become a member, your first month costs nothing. If you keep it, your plan starts when the month ends. If you do not want it, cancel at least 24 hours before the free month ends and you will not be charged.
How do I cancel my membership?
Apple handles all payments, so cancel through Apple:
- Open Settings on your iPhone.
- Tap your name at the top.
- Tap Subscriptions, then Olivet.
- Tap Cancel Subscription.
You keep membership until the end of the period you paid for.
Can I get a refund?
Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the Olivet purchase.
I paid, but the app says I am not a member
- Make sure your iPhone is signed in to the same Apple ID you paid with.
- In Olivet, sign in to the same account you used before.
- Open the membership screen (tap Become a Member) and tap Restore purchases.
Still stuck? Email support@olivetbible.com and we will sort it out.
Do I need an account?
No. You can read without one. An account (Apple, Google, or email) keeps your highlights, notes, and progress safe and lets them follow you to a new phone.
I cannot sign in
Try the same way you signed in the first time: Apple, Google, or email. If you used Sign in with Apple and chose to hide your email, signing in with your regular email will make a new, empty account. Still stuck? Email us with the sign-in method you used.
Which Bible translation is in Olivet?
The Olivet Standard Version (OSV), our own careful revision of a public-domain English translation. The full credits are in the app under Data and Text Credits.
Delete your account
You can delete your account and everything in it at any time.
In the app (fastest)
- Tap the person icon at the top of Discover or Library.
- Scroll to Account.
- Tap Delete my account and confirm.
By email
Email support@olivetbible.com from the email address on your account, with the subject "Delete my account". We will confirm and delete it.
What gets deleted
Your sign-in details, reading history, highlights, notes, study pages, and settings. They are removed from our systems within 30 days, except records we must keep by law (such as purchase records). See our Privacy Policy.